Start your bike story or the next adventure winter here at your Hotel Alpina
ALL BOOKING DETAILS FOR YOUR SPORTS HOTEL IN ÖTZTAL AT A GLANCE
You are ready for a trip to Alpina, but you still have a few questions about the booking process? Check out our detailed booking information page where you will find all the answers as well as all tips for a smooth booking process. From cancellation policies to check-in & check-out times, we have thought of everything. If you have any further questions, do not hesitate to contact us. We will be happy to help you.
Check in & check out
On the day of arrival, the rooms can be occupied from 3.00 pm.
On the day of departure, we kindly ask you to vacate your room by 10.00 am.
Down payment
We charge 30% of the travel price as a deposit.
Parking at the hotel
At Hotel Alpina you will find ample parking for your car directly at the hotel. Choose between outdoor and covered parking spaces or use one of the twelve spaces in our underground garage as well as several e-charging stations.
Bicycle garage
We offer a special & secure bicycle garage at Hotel Alpina. It is always locked, but can be conveniently opened with your room card at any time. The bicycle locks, which you can rent at reception, promise additional protection. We know how valuable your bike is. That’s why our garage is insured and additionally locked at night.
Pets
We love dogs and all other animals, but out of consideration for other guests we cannot welcome them. We ask for your understanding.
Cancellation conditions
Cancellations in autumn and winter:
Up to 21 days prior to arrival - free of charge
Cancellation fees for the total amount of the reservation price apply as follows:
20 to 7 days prior to arrival 50%
6 to 0 days prior to arrival 90%
Cancellations in summer:
Up to 6 days prior to arrival - free of charge
Cancellation fees for the total amount of the reservation price apply as follows:
5 to 3 days prior to arrival 70%
2 to 0 days prior to arrival 90%
This does not apply to bookings for the Cycling Sports Camps - separate conditions apply here, which you will find in the respective individual offers.
Terms of contract
The general Austrian hotel industry terms & conditions apply.
Cancellation insurance
When taking out cancellation insurance (without excess) for your holiday, you can book in an even more relaxed way and you are prepared for all eventualities. Here you can find all information about Hotelstorno Plus Insurance.